group121.com

Refunds and cancellation

Last updated 10 October 2026

14-day refund on your first purchase

  • If Pro is not right for you, you can ask for a full refund within 14 days of your first Pro purchase.
  • To ask for a refund, email us from the address on your account. Our contact details are below.
  • Refunds are handled by hand through Razorpay, our payment provider. The money goes back to the payment method you used. Your bank may take a few working days to show it.
  • When the refund is made, your account returns to the Free plan.
  • The 14-day refund applies once per account, to the first purchase only. Renewals are not refunded.

Cancelling

  • You can cancel at any time from the billing page in your dashboard.
  • You keep Pro until the end of the period you have paid for. After that, you will not be charged again.
  • Cancelling does not refund the current period, except under the 14-day refund above.

What happens when you move to Free

Nothing is deleted.

  • If you have more pages than the Free plan allows, the extra pages become read-only for admins. They stay public, and members can still unlock them.
  • Pro-only modules are hidden. Their content is kept and comes back if you upgrade again.

Prices, GST and invoices

  • Prices in Indian rupees (INR) include 18% GST.
  • We issue a GST invoice for every payment. Add your GSTIN at checkout to claim input tax credit.
  • Customers outside India are billed in US dollars (USD). This is an export of services, so GST is not applicable.

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